Compliments to RCBS

[gjn]

Just had occasion to deal with RCBS customer service and was truly impressed.

I have a set of 50-90 dies and the expander plug is to big. After speaking to the rep he measured several he had there and after determining what he had was to big he said he would polish one down to the diameter I needed and send it out no charge. Haven't experienced that level of service in quite some time.

[gunzo]

I dealt with them on 2 different occasions last year & was treated like a king. Made me glad that I have many green boxes on my shelves.

[COR]

I may or may not have lubed a .300 Wby case that got stuck in a die...they said to send it in and they would get it out. I had in back in a few days good as new. No charge.

[oddshooter]

They were the only company that had different size stems in the "M" die that makes the little nests. They sent me three to try. No charge. These guys won my business.